Application Support Analyst

For one of my Global Financial Services clients I am looking for an Application Support Analyst to work on a contract with long-term potential. Broadly the person should have a strong background in supporting live production systems as BAU.

• Contract role with competitive daily rate
• Hybrid working
• UK Based Candidates Only

Required Skills:

• Experience in an investment banking environment
• Familiarity with financial products and financial terms
• Excellent analytical skills and problem solving abilities
• Experience of testing and presenting test results highly desirable
• Experience of working in an IT support team
• Preferable exposure to AWS Cloud technologies (EC2, EBS, RDS, VPC)
• Preferable exposure to DevOps and related technologies (bitbucket, Jenkins)

Key Responsibilities:

• Building and supporting environments
• Running intraday and end of day batches using Control-M job schedular
• Responding to queries from application users
• Liaising with other technology teams to facilitate build/support/troubleshooting activities
• Making minor code enhancements where possible as part of continuous improvement to the support function
• Configuring monitoring and logging software (Datadog preferably) on all resources of the application service
• Incident management
• Produce wiki or other relevant documentation to enhance in-house knowledge base
• Maintain working relationship with business teams and business management