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Change & Communications (External) Lead - Contract

£600 to £650

London / Contract / Ref: ND-CommsLead

Change & Communications (External) Lead - Contract

Alexander Ash are working with a leading mobile & satellite communications firm who have embarked on a large Service Delivery Transformation initiative. They are seeking a SDT Change and Communications Lead whose role will be to support the SDT Director and lead on implementing change and communications activities within the SDT programme.

This is a new role so you will have the ability to influence and make an impact. The role will report to the SDT Director. Key relationships will include senior leaders in the business, the SDT Programme Partner, their corporate communications, channel management and marketing teams.

  • Work with the SDT (service delivery transformation) team to ensure the Change and Communications strategy and subsequent plans are fit for purpose and align with the requirements of the overall change and communication strategies of the business.
  • Coordinate and organise impact assessments, subsequent communication artefacts and training workshops / event to drive awareness, understanding and adoption.
  • Support project teams in integrating change management activities into their project plans.
  • Acting as a coach for senior leaders and executives in helping them fulfil the role of change sponsor.
  • Manage and implement change and communication initiatives aligned to the external and internal communications strategy and plan, ensuring they are successfully communicated to employees and stakeholders.
  • To act as a point of contact on the management of change and communications activities, providing advice and support on messaging, the full range of existing external & internal communications channels and developing new activities as appropriate.
  • Ensure all internal and external communications activities are fully evaluated, support the overall communications strategy and reflect the key messages of the business.

Key skills and experience:

  • Educated to degree level or equivalent with relevant change, communications, engagement and project management experience.
  • External Communications interaction, with the likes of channel partners
  • Evidence of developing and delivering a change and communications plan to high standards and to a range of audiences across role levels and geographies, as well as utilising varied channels and measuring impact of initiatives on engagement.
  • Expert written and verbal communication skills, particularly in clearly communicating the vision and key messages of programmes.
  • Professional qualifications and experience in change planning and delivery using industry recognised methodologies such as Prosci, Kotter, Prince2, and Agile.
  • Delivery focus and project management experience.
  • Solid experience of working with external agencies.
  • Experience in supporting tradeshows and seminars.
  • Experience at managing conflicting requests and priorities, as well as setting and delivering to realistic deadlines.

Alexander Ash Consulting is acting as an agency Apply now

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